Privacy Policy

At LoftZone, we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We update this Policy from time to time so please review this Policy regularly.

Information We Collect

In operating our website we may collect and process the following data about you:

i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

ii. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

iii. Information provided to us when you communicate with us for any reason.

Use of Your Information

The information that we collect and store relating to you is used to enable us to provide our services to you, for example to send items to you and to contact you with delivery updates.

We may also ask for your consent in contacting you for any marketing purposes. You have the ability to opt-in to this service.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers, and those of our CRM provider, and will be deleted after a period of time (usually a few months, unless you have opted-in to marketing communications, in which case we may keep these until you unsubscribe). Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

You have the right for your data to be removed from our servers at any time. Please contact us if you wish us to do so.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We will disclose your personal information to transport providers who we use to deliver your goods as part of our service.

We may also disclose your personal information to third parties if:

i. we sell any or all of our business and/or our assets to a third party.

ii. we are legally required to disclose your information.

iii. to assist fraud protection and minimise credit risk. 

We never sell nor give away your contact details, including your email address, to third parties for unsolicited marketing purposes. 

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility nor liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us. 

Questions?

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

Adalyser
An analytics platform that is used to measure response to TV advertising.  

Cookie name

Type

Data stored

Purpose

__adal_ca

Persistent

Traffic source / campaign data

Store which advertising campaign drove a user to visit

__adal_cw

Persistent

Visit timestamp

Tie back conversion events to earlier visits

__adal_id

Persistent

Device ID (generated)

Uniquely identify a device

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Third party vendors, including Google, show you ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on your prior visits of this website.