Delivery
These parts can be delivered Monday to Friday for a flat rate of £12, regardless of how many kits or parts are ordered. The items will be sent by parcel couriers unless you order an XL or XXL kit, in which case we will usually ship them on a pallet, as this is better for the environment (less cardboard waste) and sometimes cheaper, too. Pallets are valuable and in demand; if you could like some advice on what to do with your pallet after delivery, then please see our FAQ on “Our packaging”. However if you’d rather that we didn’t send the items on a pallet, then please leave a message to that effect in the comments box when ordering.
(Note that if you buy loft boards too, these have to be sent on a pallet as they’re too heavy for parcel couriers. In that case we will usually put everything you order on the same pallet together).
This product can be shipped to anywhere in the UK and Europe, normally from our warehouse in Leicestershire. If however you are in Northern Ireland, the Republic of Ireland or anywhere else in the EU, then we will usually dispatch from our distributor in Ireland, to save you having to wait for the longer Brexit-related shipping times.
If you are looking to buy LoftZone in countries outside of Europe, then please see our other website www.loftzone.com.
Alan, Wolverhampton (verified owner) –
The customer performance from Loft Zone it is probably the best I have had when ordering on line.
I got an acknowledgement when I placed the order, I got an email confirming the order had been processed which also explained the delivery process. I then got a message from FedEx stating when it would be delivered. They sent me a reminder at 08:15 this morning confirming delivery and the order had just been delivered (08:10).
Pretty impressive.
Thank you.